ITAC 2022: NSW building patient app to make patients the centre of healthcare

The NSW government is building a new patient app that will initially provide information in real time on emergency department waiting times and availability of hospital car parking, with further plans to become a booking platform for outpatient services and to provide access to the patient’s health data.

There are also plans to build an eReferral hub to act as an electronic dashboard for referrals and allow consumers to view and be notified of their outpatient appointments.